Where leaders love to learn

When Is It Financially Viable To Step Out From Behind The Chair?

This question comes up all the time, but because it all depends on where you’re at with your business, no answer will ever fit all situations. If, though, you were to be asked about your desire and plans for stepping out from behind the chair, the answer would probably be something like: “never unless I … Continued

The Better Choices Better Leaders Make: Satisfied vs Loyal

Satisfied vs Loyal. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something.“This … Continued

How To Add Value To Your Salon’s Appointment Reminders

Did you know that 62% of no-shows occur simply because clients forget when they’re booked in for? Send a quick email and/or SMS appointment reminder using your salon appointment software and you radically reduce that number. Now, you’re probably already doing that, which is awesome. What we want to shed light on is an opportunity … Continued

Reach New Leadership Heights With The Salon Management Course

The third annual #30Days2Grow challenge is barely over that we’re back to provide you with another entirely free learning opportunity! Phorest Salon Software is delighted to present you the brand new and exclusive 6-week Salon Management & Leadership course, hosted by Hair & Beauty Business Strategist, Valerie Delforge.

3 Tips That Will Make Your Salon Employee Bios Stand Out

It’s no secret that therapists and stylists create and nurture trustworthy relationships with their clients – some of which last for years. Why not help build these relationships from day one with a virtual handshake? Posting employee bios on your salon’s website, app, or even social media accounts is a great way to initiate contact.

The Better Choices Better Leaders Make: Acknowledge vs Defend

Acknowledge vs Defend. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. … Continued

What To Consider Before Setting Software Staff Access Levels

Applying staff access levels in your software system can be one of the trickier aspects of salon management to master. Access to client databases and your salon appointment scheduler can be a touchy subject, and it can be challenging to implement the perfect balance between security and trust. Staff access is, ultimately, a personal choice. … Continued

The Better Choices Better Leaders Make: Expectations vs Agreements

Expectations vs Agreements. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. … Continued

15 Great Conversation Starters To Use At Salon Industry Events

Crowded, intimidating and loud buzzing venues with loads of groups. For many people, that’s what trade shows and conferences can feel like. That’s how they often feel to me. And while I’ve gotten better at navigating them, sometimes you can still catch me clutching my coffee or water, sitting in some corner revisiting my notes … Continued