How Smart Salons, Spas, and Clinics Use Data to Unlock Hidden Growth

Key takeaways Did you know that businesses that actively track their goals and act on that data can hit their goals 96% of the time? No, it’s not magic. It’s just maths. Running a successful business has always relied on instinct. You’ve learned to read your clients, sense when to launch a promotion and know … Continued

How to Increase Salon, Spa, and Clinic Revenue Without Raising Prices

As a salon, spa, or clinic owner, raising your prices isn’t always an option. Between cost-of-living pressures, savvy clients shopping around, and the constant juggle of delivering a five-star experience, sometimes the last thing you want to do is rock the boat. But what if we told you that there was another way to boost … Continued

Building a Salon, Spa, or Clinic Team That Performs Better and Stays Longer

Running a salon, spa, or clinic today takes more than great hands and sharp instincts. You’re navigating rising client expectations, growing admin, and the ever-present challenge of keeping a top-tier team motivated, happy, and performing their best. At Phorest, we know that when you get the team right – that’s when the magic happens. Clients … Continued

How Salons, Spas, and Clinics in the UK Can Boost Client Loyalty – Without More Admin

Studies show that it costs up to seven times more to attract a new client than to keep an existing one, and in the current climate, every penny (and hour) counts. With rising overheads, limited time, and ever-higher client expectations, it’s no wonder that salons, spas, and clinics across the UK are flipping the script … Continued

Celebrating the Heart of the Salon, Spa, and Clinic on Hairdresser Appreciation Day

In every salon, spa, or clinic, there’s a quiet kind of magic happening every day. It’s in the way a stylist helps someone see themselves with new confidence. In the care a therapist shows to a client who needs a moment to breathe. And in the dedication it takes to keep showing up – with … Continued

Tipping the Scales: Empowering Staff with PhorestTips

At this year’s Salon Owners Summit, Jacob Morris, a Product Designer at Phorest, took us on a journey through the salon industry’s evolving tipping landscape, weaving in humour, real-life stories, and some eyebrow-raising research findings along the way. The session wasn’t just about tipping – it was also about empowerment, specifically, how businesses can give … Continued

Building Healthy Salon Teams: Training & Mental Health for a Thriving Culture

When Daniel Mason-Jones stepped onto the stage at the Salon Owners Summit, he opened his keynote with unexpected vulnerability, saying; “I’ll be completely transparent. I’m so nervous. Do you ever get nervous?” A simple question, but a powerful one. Because if there’s one thing salon, spa, and clinic owners know all too well, it’s the … Continued

The Perfect Fit: Mastering Recruitment Strategies for Success

Taking to the stage on Day 2 of the Salon Owners Summit, I knew I was speaking to an audience that was all too familiar with the challenges of hiring and retaining staff. Having worked in recruitment for over a decade—and having been a hairstylist myself—I understand the struggle. That’s why I designed this workshop … Continued

Tipping for Salon & Spa Owners- A Crash Course

This article was originally published in the February 2025 edition of Creative HEAD magazine With the introduction of the Employment (Allocation of Tips) Act in September 2024, the tipping landscape for UK salons and spas has fundamentally changed. This legislation ensures that salon and spa workers receive 100% of the tips clients leave, with fairness … Continued